Khoros
Khoros sells a digital customer engagement software platform for social media marketing, online communities, and customer care, with AI-powered chatbots, moderation, and analytics layered on top.
AI tierAI-poweredAI is real and material, but the business is not AI.
AI layerApplies AISells an outcome that AI powers.
In Austin★ Headquartered hereSince 2019
Why: Khoros sells a digital customer engagement/social-community/care SaaS platform (chat, social, community); AI (Aurora AI, Iris AI, chatbots, sentiment/bot automation via Topbox/Flow.ai acquisitions) is a real, material feature set layered onto that platform, but the core product category (community & social customer engagement software) predates and does not require AI, so it is AI-powered/applies rather than AI-native.
Austin office
- ★ HQBuilding 37300 Ranch Road 2222, Bldg 3, Ste 150, Austin, TX 78730Opened 2019
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